Privacy Policy
This Privacy Policy explains how Adam Jackson Lettings Support Ltd collects, uses, stores and protects personal data when providing services through Tenancy Admin Hub.
Introduction
Adam Jackson Lettings Support Ltd respects your privacy and is committed to protecting your personal data.
What Data We Collect
We may collect:
- Name
- Email address
- Phone number
- Business details
- Property and tenancy information
- Tenant and landlord information when acting on behalf of clients
How We Use Your Data
We use data to:
- Provide our services
- Communicate with clients and tenants
- Manage tasks and workflows
- Improve our services
Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
Working on Behalf of Clients
When handling tenant or landlord data:
- We act as a data processor
- The client remains the data controller
- We only process data as instructed
Data Sharing
We may share data with:
- Clients
- Contractors
- Software providers, such as property systems and email platforms
We do not sell personal data.
Data Security
We take appropriate steps to protect data including:
- Secure systems
- Password protection
- Controlled access
Data Retention
We retain data only as long as necessary to:
- Deliver services
- Meet legal obligations
Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
Requests can be made via email.
Cookies & Website Data
Our website may use cookies and similar technologies to enhance your experience, analyse site traffic, and support our services.
Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:
- Strictly Necessary Cookies – Required for the website to function properly
- Performance & Analytics Cookies – Help us understand how visitors use our website, for example via Google Analytics
- Marketing & Tracking Cookies – May be used to deliver relevant advertising or measure campaign performance
Where required, we will ask for your consent before placing non-essential cookies on your device.
We may use third-party services such as Google Analytics or Meta (Facebook) Pixel, which may collect information such as your IP address, browser type, and pages visited.
Cookies may be stored either for the duration of your visit (session cookies) or for a longer period (persistent cookies).
You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Changes to This Policy
We may update this policy from time to time.
Contact
For any privacy-related queries: